Privacy Policy
Last updated: 13. April 2026
Nuvex (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect and process the following types of personal data:
a) Personal Identification Information
- Full name
- Date of birth
- Nationality and residency
- Government-issued identification (passport, ID card)
b) Contact Information
- Email address
- Phone number
- Address
c) Financial Information
- Payment details (processed via third-party providers)
- Transaction history
d) Technical Data
- IP address
- Device information
- Browser type and version
- Log data and cookies
e) Trading and Account Data
- Trading performance
- Account activity
- Platform usage
2. How We Use Your Information
We use your data for the following purposes:
- To provide and operate our services
- To verify your identity (KYC compliance)
- To comply with legal and regulatory obligations (AML, fraud prevention)
- To process payments and withdrawals
- To improve our platform and user experience
- To communicate with you (support, updates, notices)
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your data based on:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., fraud prevention, platform improvement)
- Your consent (where applicable)
4. Sharing of Data
We may share your data with:
- Payment service providers
- Identity verification providers (KYC/AML)
- Brokerage and trading infrastructure partners
- Legal or regulatory authorities when required
We do not sell your personal data.
5. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Working with compliant service providers
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise these rights, contact us at: support@nuvex-capital.com
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze usage
- Enhance user experience
You can control cookies through your browser settings.
9. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
10. Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with arevised date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@nuvex-capital.com
Company Name: Nuvex
Address: Business Center, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirate